Payment covers review of the submission and, if approved, the purchased
advertising or promotional services. Submission and payment do not guarantee
approval or publication.
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UpInLA does not generally issue refunds. Rejection of a submission before
publication does not automatically entitle the Submitter to a refund.
Any refund, credit, extension, replacement placement, rescheduling or other
make-good is provided at UpInLA’s discretion, except where applicable law
requires otherwise.
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Fraudulent, deceptive, unlawful, unauthorized, abusive or
rights-infringing submissions are not eligible for a refund except where
applicable law requires otherwise.
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.
Once an approved listing or purchased promotional service becomes publicly
accessible to its intended audience, delivery of that service has begun and
the delivered service is generally non-refundable. Internal approval or
scheduling alone does not constitute publication.
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.
Review, formatting, promotional preparation, Reel review, radio-copy
preparation, scheduling and other fulfillment work may begin before public
publication. Cancellation before publication does not create a refund right
for work already performed or third-party costs already incurred.
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.
Cancellation, postponement, rescheduling, relocation or other changes to the
event do not restart or extend the purchased advertising period and do not
require already-delivered promotional services to be repeated.
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.
If UpInLA cannot materially deliver a purchased service, UpInLA may first
correct, extend, reschedule, replace or provide an equivalent make-good.
If the affected service cannot reasonably be delivered or cured, UpInLA may
provide an appropriate refund for the affected undelivered service.
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.
If the organizer cancels a published event, UpInLA may, at its discretion,
provide a non-stackable 20% discount toward one future event listing,
valid for one month and with no cash value.
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.
To the maximum extent permitted by law, UpInLA’s aggregate financial
liability will not exceed the amount actually paid for the
specific affected service. UpInLA is not responsible for
lost revenue, ticket sales, attendance, event expenses or other indirect
or business-related losses.
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.